Privacy Policy

Effective Date: 4/17/2026

Mercury Mortgage, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other information you voluntarily provide.
  • Account & Service Information: Information related to inquiries, transactions, or services requested.
  • Marketing & Communication Data: Information provided when opting in to receive email or SMS messages.
  • Usage Data: IP address, browser type, device information, and interactions with our website.
  • Communication Records: Emails, text messages, and other communications with us.

2. How We Use Your Information

We use your information to operate our services, respond to inquiries, process transactions, improve website performance, and comply with legal obligations.

3. SMS & Messaging Compliance

If you opt in to receive SMS messages from us:

  • You may receive informational, transactional, or promotional messages.
  • Consent is not a condition of purchase.
  • Message frequency varies; message and data rates may apply.
  • Opt-out at any time by replying “STOP”.
  • For help, reply “HELP” or email rnewbauer@mercurymortgage.biz.
SMS Data Privacy: We do not sell or share SMS opt-in data or consent with third parties for marketing purposes.

5. Cookies

We use cookies to enhance your experience. You can manage these via your browser settings.

6. Data Security

We implement technical safeguards to protect your data, though no system is 100% secure.

7. Your Rights

You may request to access, update, or delete your data. Contact us at:

📧 rnewbauer@mercurymortgage.biz

8. Third-Party Links: We are not responsible for the privacy practices of external sites.

9. Children: Our services are not intended for individuals under 13.

10. Changes: We may update this policy at any time with a revised effective date.